Changes to RS small order delivery charges​

Reducing our carbon footprint is a critical element of our ESG plan. Minimising the number of individual packages being delivered across the globe is a central part of achieving our objectives. By moving most of our inter-company freight from air to sea, we have reduced our CO2 emissions across our APAC region by 22% in the last quarter alone. But we want to do more so on 1st August we will be introducing a small delivery charge for all orders under a certain value, which you see below (including consolidating your smaller orders into a single order). RS is also investing a portion of these freight charges to support some of our amazing ESG initiatives, including the recent global partnerships we have announced with Engineers Without Borders and The Machine Project.You can read more about these and RS Group’ approach to ESG here: www.rsgroup.com/esg.

Changes to RS small order delivery charges​

Standard Delivery

  • - Same day dispatch from our global warehouse when you order Monday - Friday before 4:00 pm
  • - Delivery leadtime: 4 to 6 working days from Global warehouse, 2 to 4 working days from Singapore warehouse.
    • - Online Orders(For RS business account holders):
    • Enjoy FREE delivery for orders over MYR200. For orders under MYR200, there is a charge of MYR20.
    • - Offline Orders (telephone, email or fax) for RS business account holders:
    • Enjoy FREE delivery for orders over MYR300. For orders under MYR300, there is a charge of MYR20.
    • - For all other customers (private or non RS business account holders) whether placed online or offline:
    • Enjoy FREE delivery for orders over MYR700. For orders under MYR700, there is a charge of MYR70.
    • - Exclusions:
      • - Additional 3 working day for Global Lithium Battery products
      • - Orders containing Hazardous products and/or products weighing or having a cubic weight over 20kgs and/or a length over 1.5 metres will be delivered by Sea. Normal delivery times are 40 business workings days. Please contact Customer Service on +603 5021 5888 if you wish to upgrade the ship mode to air or for more information
      • - Non-core products may have longer lead times. Contact us for details.
 

Consolidated Delivery

  • - Multiple orders placed throughout the day can be packaged & delivered as one consignment, reducing handling time
 

For help and advice with delivery options our Customer Service team are here to help

+603 5021 5888